21st Software corp
jigsaw puzzle software
21st century mah jong
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21st century easy zip software
earth time
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Technical Support

All products include free technical support.  Please contact us by email.

Please e-mail all technical problems to   support@21stSoftware.com

Electronic mail

support@21stCenturyGames.com

Sales 

sales@21stSoftware.com
619-387-6557
8am-4pm Monday - Friday Pacific Standard Time

FAQ

Click here for frequently asked questions

For download only purchase problems

e-mail custservice@digitalriver.com or
call 1-800-656-5426, 24 hours -7 days a week.

 

Request Technical Support:
Email Address*
Description of Problem
Product Name
Product Version
Description of Problem/Question*

Information About Your Computer (optional)
Operating System
CPU Type and Speed
RAM
 MB
Video Card
Video Memory
 MB
Disk Space
 MB
 


Note: the fields marked with * are required.

To find the above information click on start button, select programs, select accessories, system tools, system information, click on tools, select Directx diagnostic (give us the information on this page) then click display tab, is direct3d acceleration enabled? On this page you will find your video card and video memory. DO NOT MAKE ANY CHANGES IN THIS WINDOW OR YOU WILL CAUSE COMPUTER PROBLEMS WITH YOUR SYSTEM.

 

 

Please provide the following information in your problem description:

  • Can you reproduce the problem or did you just see it once?
  • The steps needed to reproduce the problem you experienced
  • What you expected to happen and what actually happened
  • The exact text of any error message you received